It is 6:25 a.m. opening day
of the deer hunting season. Still coal black outside, so I am sipping the last
of my coffee before heading into the woods.
The telephone rings. Who
calls at this time of morning on a dark, rainy day in November?
It is my wife, calling from
home: “The bank just called to say our credit card has been compromised. Two
charges, one for $1,100 and another for $300.”
She still has the caller,
who identified himself as a bank fraud squad guy, on another line. He has given
her his name, and a badge number. (Bank employees now have badge numbers?)
He is asking that she go to
her computer and open the credit card account to confirm a few things.
It is all very slick but she
refuses and calls me. He has told her
that our credit card has been frozen, which I say is good because no one,
including a thief like him, will be able to use it.
She gets rid of the guy and
calls the real bank fraud unit, which confirms the card has not been comprised,
the account is not frozen and there is no need to worry. The caller was just
another scammer trying to weasel pieces of information that would allow him to
get into our bank accounts.
All that settled, I pick up
my rifle and head for the cottage door when the phone rings again. It is a
woman with a thick accent and unpronounceable name. She says she is with our
bank.
I have a short fuse that
gets shorter when something or someone holds me back from a trip into the
woods.
I launch a rant into the
phone’s mouthpiece, which is answered by a click, then a dial tone. The caller
was either a bank employee not wanting to listen to a madman, or a scammer who
realized this was not going to be a profitable call.
Finally out in the woods I
sit and reflect on what has happened. I become angry, very angry. And nervous.
Within 30 minutes during a period
when much of the country was in bed, two different scammers have telephoned our
home and our cottage and have identified us by name. This is either a wild coincidence
or a group of criminals invested some time to find out who we are, where we
bank and that we have two telephones at two different residences.
Most disturbing is the
cottage call. Our lake place is precious part of our lives. It is a place where
we resist the outside world. No one enters that space unless we invite them.
We all get these annoying,
and disturbing, intrusions on our telephones, personal computers and mobile
phones. There seems to be no end to them, and there will not be until we demand
that telephone and Internet scamming be treated as serious and dangerous crime,
and not simply a nuisance.
These calls are not just annoying
nuisances. More and more they are a means to successful identity theft.
Statistics show scam calls
on a rocket-launch rise and are the top consumer complaint received by the United States Federal Communications
Commission. Presumably they are a top complaint in Canada also, but you can’t find
out for sure on government bureaucratic sites, which are mainly interested in
boasting how well they are protecting consumers.
A recent Forbes magazine
article said that 60 per cent of people received a scam call during one survey
week. That’s a 113-per-cent increase over the same study one year before.
And, the New York Times has
reported that robocalls hit an all-time high of 3.4 billion in one month -
April of this year. That’s an increase of 900 million over April 2017.
Scamming is out of control
and threatens to become worse. Governments and data and telephone carriers must
begin taking it more seriously and create better strategies to stamp it out.
Scamming is trespassing. Farmers
and ranchers, particularly out West, have a saying about trespassing. It goes
like this:
“Prayer is one of the ways
to meet your Maker. Trespassing is the fastest.”
We need faster ways to send the
people and organizations behind high tech scamming on to their just rewards.
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